[ refund/exchange
| postage
| credit fees ]
refunds / exchange
If, for any reason you are unhappy with your order, please return it to us in original condition within 7 days.
Due to health concerns, an exchange or refund will only be issued if the garment is received in its original condition, with all tags attached. Returned goods which appear to have been worn or washed will not be accepted. Refunds will only be made to the original credit card for the value of the garment. (postage cannot be refunded)
Please contact us prior to returning / exchanging garments so we can organise a suitable alternative item.
postage
All prepaid orders
are delivered in Australia Post Express bags ensuring the most speedy delivery.
COD orders can only be sent to Australian addresses and via regular mail.
Should the item be out of stock you will be notified when we process your
order.
Prices: (flat rate per order)
| Within Australia | Express Post | $9.50 |
| Overseas | International Post | $9.50 |
Due to unpredictable delivery times, if you require something urgently or for a specific date, please contact us so we can organise special delivery. We accept no responsibility for any loss, financial or otherwise which may arise from goods being delivered later than our estimated delivery time.
All prices are in AU dollars.credit fees
Slimwear.com.au currently offers 3 methods of payment: Cash-On-Delivery, Bank Transfer and Paymate Express. Bank Transfer fees are as per your banking institution.
Paymate charges a small fee for use of their services. If you sign up to Paymate you can make a direct-debit transaction for $0.99 (incl. GST).
You do not need to sign up with Paymate to pay for your Slimwear order
To pay by credit card through paymate, just follow the easy steps in the checkout process, no sign-ups are required (other than your Slimwear account)
For using the credit service the fees are as follows:
| Fixed Fee | $0.50 |
| Credit Rate | 3% |
| GST | 10% of Paymate Fees |
Example Payment using credit (Visa/MasterCard/BankCard)
| Purchase Price: incl GST | 59.95 |
| Postage: | 9.50 |
| Fixed Fee: | 0.50 |
| Credit Fee: (3% of price) | 1.79 |
| GST on Paymate fee | 0.17 |
| Total Fee: | 2.46 |
| Total Cost: | $71.91 |
If you would like more information on any of our store policies please do not hesitate to contact us. |